The AV Advantage, Part 5- Understanding Your AV Crew
Your go-to resource for anything corporate events is back! In this installment of The Event Pro Show, Seth Macchi- CEO of LEMG, a leading event production company- concludes his five-part series, "The AV Advantage."
Curious about the quiet, black-shirted crew working behind the curtain? Seth takes you through the entire AV team, from load-in crews and project managers to audio engineers and stage managers, spotlighting how each role contributes to flawless execution. You’ll also hear why rehearsals matter, what seamless collaboration looks like, and how stronger partnerships with your AV provider can raise the bar on your next production. Planners at every stage will leave with practical takeaways to make events smoother and more impactful.
The Event Pro Show is a production of LEMG.
LEMG is a leading event production company known for delivering exceptional experiences. From site planning and event design to technical production, staging, lighting, sound, and more—we do it all. As a second-generation company, we’re proud of our rich history and commitment to innovation. Whether it’s a corporate meeting, conference, convention, or live event, we’re the team our clients trust to execute their vision flawlessly.
https://lemg.live/
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So who are all those people on the AV team at your show?
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Well, let's get into it. Welcome to the
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Event Pro show, your ultimate guide to the world of corporate events.
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Whether you're a corporate event planner, experiential marketing pro,
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producer, technician, or anyone involved in creating exceptional events,
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this podcast is your go to resource for valuable insights, expert
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tips and inspiring stories from the industry's leading professionals.
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Foreign
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thank you for joining us on the Event Pro Show. I am your host, Seth
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Macchi. I'm the CEO of lemg,
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an event production company based in Charlotte, North Carolina. We
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produce events all over the country and our primary clients
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are event planners, whether they are in large organizations or
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whether they're independent and they work for themselves.
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We provide AV services for corporate events and because
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of this we wanted to put together a five part series to help event
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planners work better with their AV partners.
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And you are joining us in part five of a series called the
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AV Advantage. If you missed parts one through four, don't worry. You
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can go to the eventproshow.com or wherever you get your
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podcasts and find those first four episodes,
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but I'm going to go through what they were. Episode one we talked about
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design, how you can design events better from an AV
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perspective. Episode two, we talked about how to
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make your budget go farther by using time
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as a budget saver as far as AV is concerned.
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Episode three talked about building better
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RFPs so that you can look at
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proposals kind of in more of an apples to apples comparison
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and hopefully save your team a lot of time.
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Episode 4 We went through what happens after the
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contracting. You know, like you contracted with an AV provider, you selected
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them, then what? And I walked you through what to expect
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and how that process works. The final episode I want
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to wrap up with the actual showtime. So what's going
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on behind the scenes? Maybe peek behind the curtain and
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talk about who that crew is on site. There's a lot of
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people wearing possibly, you know, black shirts. They're
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pretty quiet, you know, subdued. People behind the the
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drape or behind the screens doing things at glowing
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screens. What are those people doing? Well, I want to walk through that a little
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bit, but first let's talk what happens when you get your
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AV delivered to the venue. So first of all,
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loading dock, you know, you're dumping all the gear on the loading dock. That's what's
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happening on load in day and they're moving all that gear and to
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the ballroom or the venue. That process
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typically has an additional amount of crew. So what you'll have is
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you'll have the person leading the event. We call them a project manager.
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At lemg it could be a production manager with another
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company. But that type of a title, the
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technicians that are actually going to be operating the event, they're usually
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helping. And then we bring in an extra group of load in
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labor that can either be local
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IATSI stagehands, a local union, or
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it could be an independent company that provides that those type of services
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for event labor. So loading in and loading out and that's,
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that's just additional hands to help push all of that equipment into the
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space and get it set up as quickly as possible. And they
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usually go away after setup is done, that they've done their job and, and
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the technicians start doing all the detailed setup. And
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so from that point the room starts
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turning into the render or the design
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that was pitched to you during the sales process. And
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hopefully it looks exactly like what you were thinking. Once
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that's all set up. There's all sorts of people that you can see
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on your proposal. Like you see the names of their positions and.
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But when they're on site, you know who, who are these people? So let's talk
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about that. Typically you have two Z in a normal
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event you have front of house. Front of house is that area where you
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know, it can be draped off. There's a. Usually an audio console,
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maybe a lighting console. It's the most scene technical position.
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You even see them at concerts, they're out in the room with the
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audience. So that's the front of house area. Usually
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at that area, like I said, there's an audio engineer that would be your
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A1. They're actually taking all the signals into their
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audio console and they're mixing the show to sound good to
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everybody in the audience. Maybe everybody in the streaming world
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records. But they're making sure that everything comes together and sounds
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good. You typically have a lighting director
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or L1 out at front of house as well with a lighting
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console. Same thing. All those lights that are in the ceiling
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and on the ground, the. They are taking all of those elements
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and turning them into different looks that are appropriate for different
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sections of the event. And so you know, there might be a walk in
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look and then a show opener look and then a video roll
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look and then back to normal stage level look. And they're
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making sure that the lights look great. If there's recording, video
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recording, they make sure that the stage is evenly lit
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so that it looks great on camera. They're a very important component
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to, to the event as well. And often you
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have a td, a technical director out at front of house.
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Some people call them a show caller. There's different names for them, but
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they're often on comm. Every everybody on crew has calm. They can talk
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to each other and they're calling the show. So they're literally talking
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to everybody that has a role on the technical team
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and telling them what their job, what their next job is coming up.
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So, you know, get ready guys. We're going to do a video roll here and
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three, two, one, roll. Video lights down, audio, bring up
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video roll one or whatever. They're doing this on comm. You're not hearing
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as an attendee, but they're the one keeping the show moving
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forward on schedule according to the run of show document that
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you probably have created with them. If we go
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backstage, behind the curtain, behind the screens, there's usually a whole
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other area back there. And so backstage you have other
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additional video engineers. So. So some of those video
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engineers might be playing those videos off of computers.
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Another one might be dealing with just PowerPoint presentations from your
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executives to make sure that that's happening. You might
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have video engineers that are dealing with cameras and
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switching between cameras to make sure they look good and they the
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color is good on those cameras. You might have an additional person,
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a camera director, talking to camera operators in the room
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and telling them what type of shots that they want, who is actually al
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right now, those types of things. So that's your backstage
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crew. Additional crew back there might be an additional lighting,
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an Emmy or master electrician or an
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LED technician or two that help build the LED
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surface, the video surface. But are there just to manage, make sure
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things are working well. And there can be other various
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people backstage like an A2. What is an A2?
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Well, an A1 is out front mixing audio and. And A2.
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It's very important to a corporate events because
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often you have things like panels and different people are
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moving on and off the stage with microphones. Well, every one of those doesn't get
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a unique microphone to them and that that mic never gets used again.
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You're cycling microphones through different presenters
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on stage. So someone's back there micing them up, making sure it looks
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nice. So that's often a person that has good communication
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skills, able to kind of talk to everybody and get everything
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coordinated backstage. If you have a lot of movement
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in your run of show as far as people on and off a stage, you
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might consider a stage manager. And this position to me is the Most similar
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to a theatrical environment where they're making sure actors are going on
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and off at the right time. Well, the same thing with a complex
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corporate event. You would have a stage manager that is making sure that
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people are showing up at the right time. If you have green rooms
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for executives and guests to sit in there, going and getting them and
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make sure they're, they're positioned, ready to go on stage.
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These are some of the roles going on all
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over the room when you have a corporate event. And these are some of the
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roles that you know, when you see a proposal you, they're just like numbers and
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letters, you know, a 1v1 LED tech.
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But that's, that's what they're doing to, to make this whole show happen.
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These people are important to, to keep the show working.
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Another component though that I wanted to quickly talk about are
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rehearsals. If you're not utilizing rehearsals in your corporate
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events, you should very much consider doing so.
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Building in at least maybe a half day before
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to walk your executives through an event and get
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them prepared. Just the space, walking through,
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timing, where things are, what to expect.
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This can be the difference between a kind of sketchy
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show and one that's full of speakers with confidence. And it
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changes the whole atmosphere of the room when you do rehearsals.
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Well now who would lead that? Typically a technical director
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or a technical director and stage manager would work during a
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rehearsal period to walk people through either full
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rehearsals or just kind of a tech facts type
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of rehearsal. Where you're looking at, you have your presenters walk on
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stage, hear the mic turned on, look at where their presentations are going
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to be, kind of look where everybody is. What am I looking at? How does
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the clicker slide advancer work, those type of things. So one or
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the other, but it really can be something that makes
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or breaks an event. If you have a very complex,
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multi day show, I recommend a day or two of rehearsals before
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and a good technical director can walk through, have rehearsals
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scheduled for all components, all speaking components of a corporate event.
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It's very important to add that component if you're
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looking to smooth out how the actual execution
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of an event works. You know, the last thing I want to
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mention is what does flawless execution actually mean?
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Well, flawless execution, it doesn't mean perfection.
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We're in the live events business and so there will always be
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changes. Nothing is ever perfect, but our goal is always to get as
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close to perfect as we can. And I hope that
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the last five episodes gave you some
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tools and tricks tips to help you
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plan better events with your AV partner so that
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you can get as close to flawless execution as
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possible and keep growing. As an event professional, we at
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LEMG would love to be your AV provider. You can go to
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LEMG Live to check us out or you can always
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DM me on LinkedIn. I'm Seth Mail Macchi M A C C H
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I if you need to check out the previous episodes of
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the Event Pro show, you can go to theeventprochow.com
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or go to your favorite place to listen to podcasts. We put
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out a podcast every week. Every other week I'm I'm
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introducing you to a new guest that is somehow related
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to corporate events and in the alternate week I'm giving more detailed
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information about AV providers and instruction for event
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planners. Thank you for spending your time with us and we
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will see you on the next one.
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The Event Pro show is a production of LEMG video
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by Nick Barrett, audio and post production by Prince
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Thompson. You can learn more about us at LEMG
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Live.